Privacy Policy

Last updated: December 2025


Responsible entity:
Weissmann Agency
Cullmannstrasse 39
8006 Zurich, Switzerland
Email: info@weissmann.ai
Website: https://weissmann.ai/
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We take the protection of your personal data very seriously. This Privacy Policy explains how we collect, use, store, and protect your data — both on our website and within our AI phone assistant. We process personal data exclusively in accordance with the Swiss Federal Act on Data Protection (FADP) and the EU General Data Protection Regulation (GDPR).
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1. Data We Collect

1.1 Data you actively provide

  • Name
  • Phone number
  • Email address
  • Company name (restaurant, bar, café, etc.)
  • Information from inquiries or contact forms
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1.2 Data automatically collected when visiting the website

  • IP address (anonymized where possible)
  • Browser and device information
  • Date and time of visit
  • Pages visited
  • Cookies & tracking technologies

This data is used exclusively for website optimization, security, error detection, and analysis.
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2. Processing of Phone Calls via the AI Assistant

Our AI phone assistant processes calls on behalf of and in the name of your restaurant.

We collect and process:

  • Call time
  • Call duration
  • Call content (reservations, inquiries, orders)
  • Caller preferences (e.g. allergies, menu requests)
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Processing is fully GDPR-compliant and carried out exclusively for:

  • Handling inquiries
  • Automating workflows
  • Improving service quality
  • Fulfilling legal obligations (where required)
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Important:
We never change your phone number and do not interfere with your phone line.
The AI assistant operates via simple call forwarding, which you can deactivate at any time.
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3. Cookies and Tracking Technologies

We use cookies to:

  • Provide the website
  • Analyze usage
  • Improve marketing
  • Detect technical errors
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You can disable cookies at any time via your browser settings.
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4. Data Sharing

We do not share personal data with third parties unless:

  • It is necessary to operate our services (e.g. hosting providers)
  • You have explicitly consented
  • It is legally required
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All service providers are contractually obligated to protect your data in compliance with GDPR.
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5. Data Storage & Security

We store data only for as long as necessary.

Data is protected through:

  • Encryption
  • Access controls
  • Secure servers in Switzerland or the EU
  • Regular security audits
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We never sell data and never use it for advertising purposes without consent.
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6. Your Data Protection Rights

You have the right at any time to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of data
  • Object to data processing
  • Request data portability
  • File a complaint with a data protection authority
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Contact: info@weissmann.ai

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7. Third-Party Services

Where applicable, we use:

  • Google Analytics (anonymized)
  • Meta Pixel
  • Cloud hosting providers
  • Payment partners (for online purchases)
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All third-party providers comply with GDPR requirements.
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8. Changes to This Privacy Policy

We reserve the right to update this policy if legal requirements change or new features are introduced.
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Contact

Weissmann Agency
Cullmannstrasse 39
8006 Zurich, Switzerland
Email: info@weissmann.ai